Privacy Policy

One Silo, Inc. (“One Silo,” “we,” “us,” or “our”) provides this Privacy Policy for the Silo mobile application and related services that link to this policy (collectively, the “Services”).

Silo exists to enable you to own yourself — and your personal information — when you use AI. Your thoughts shouldn't be someone else's business model. Your data shouldn't be mined, profiled, or sold. Your device shouldn't spy on you. It should serve you.

Although we do process some personal information for the purpose of charging for our Services and for administering and improving them, we do not and cannot access or use the private personal context information you store in the Silo app. And, we do not sell personal information or share your personal information with behavioral advertisers.

We are One Silo, Inc. and we provide this Privacy Policy in connection with our “Silo” mobile app and any other information services that link to this Privacy Policy. We are committed to protecting the privacy and security of personal information and to transparency about how we process personal information.

If you have any questions regarding this Privacy Policy or our use of your information, please contact us at info@onesilo.com.

We limit the collection and processing of personal information to only what we need for our business purposes:

• Users of the Services: Device, usage, and activity information for the purposes of providing Services analysis, improvement, security, and administration. Activity information is strictly limited to events that occur. Silo does not collect or store any information about the content of activities.
• Paying Subscribers: Name, contact information, payment information to provide access to Services, process payments, and maintain payment records.
• Individuals providing feedback: Content of feedback, suggestions, requests, and other correspondence to consider and respond. This information is not shared with any third-parties.

Please note that the personal context information that the Silo app maintains is stored in an encrypted repository on your device(s). We do not process or transmit that information and, indeed, we are not able to do so.

We may share your personal information with:

• Service providers that provide services to us, such as billing, data storage, and security. We require these service providers by contract to provide the same or equal protection of user data as stated in this Privacy Policy.
• Legal compliance recipientswhen required by law. However, it's not possible for us to provide the personal context information you store in Silo because we do not have access to that information.
• Successors in connection with a business transaction.

When you use Silo to interact with third-party AI platforms, those platforms may log your interaction in accordance with their privacy policy. Silo does not normally transmit any usernames, identity tokens, or other identifying data to those platforms.

Your interactions with other platforms using Silo are also stateless because the context and history are managed within the Silo app rather than in the third party's platform.

When you enable health data sharing in Silo, your health and fitness information from Apple Health may be shared with the third-party AI provider processing your request. Health data is only transmitted when you explicitly approve each individual request. Your health data is not used to train AI models, is not stored by AI providers beyond the immediate request, and is not used for advertising, marketing, or data mining purposes.

Silo is not a medical application. Health-related responses from AI providers are informational only and should not be considered medical advice.

We use reasonable administrative, technical, and physical safeguards to protect personal information in our possession. When we process your payment card information, we use encryption and comply with PCI standards.

We retain personal information for as long as necessary for the purposes we use it, or for the time required by law.

Users may revoke consent in the iOS app by navigating to Settings > Privacy Consent. Users may delete their accounts in the iOS app by navigating to Settings > Delete Account. Requests can also be made at any time by contacting us at info@onesilo.com.

Your personal information will be stored and processed in your local region, the United States, and other countries where our operations are located. If we transfer personal information to the United States from another jurisdiction, we will do so in a way that complies with applicable legal requirements.

We do not knowingly process any personal information from those under the age of 13 and we have designed the Services to notify users that those under the age of 13 may not use the Services.

Depending on the law in your legal jurisdiction, your rights may include:

• The right to opt out of targeted advertising, sales, or profiling
• The right to confirm whether we process your personal information and to access a copy
• The right to correction of inaccurate personal information
• The right to deletion of your personal information
• The right not to be discriminated against for exercising any of these rights
• The right to appeal our response to any request

To exercise your rights, please contact us at info@onesilo.com.